Privacy Policy

At Lux Collection, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, lux-collection.com (“the Website”), and make purchases.

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect
We collect two types of information when you use our Website: Personal Information and Non-Personal Information.

• Personal Information:
  This includes information you provide to us directly, such as when you create an account, place an order, sign up for our newsletter, or contact customer support. This may include:
  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely by our payment providers)
• Non-Personal Information:
  This includes information about your use of our Website, such as your IP address, device type, browser type, and website activity. We collect this information through cookies and other tracking technologies to improve your browsing experience.

2. How We Use Your Information
We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and provide customer support
• Improve our Website and services, including personalized recommendations
• Send you marketing emails and newsletters (you can opt-out at any time)
• Comply with legal obligations and prevent fraud

3. Sharing Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your personal information with trusted third-party service providers who help us operate our business, such as:

• Payment processors
• Shipping companies
• Email marketing platforms

These third parties are obligated to use your information only for the purposes of providing services to Lux Collection and are bound by confidentiality agreements.

4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and offer personalized content. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the Website.

6. Your Rights and Choices
You have the right to:

• Access, update, or delete your personal information at any time
• Opt-out of marketing emails by clicking the unsubscribe link in any promotional email
• Request the transfer of your personal information to another service provider

If you wish to exercise any of these rights or have questions about your personal information, please contact us at support@lux-collection.com.

7. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that we have collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated date. Please review this page periodically to stay informed about how we protect your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@lux-collection.com